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Accessibility

Our commitment to digital accessibility for people with disabilities.

Accessibility Statement

LUMUS is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

LUMUS takes the following measures to ensure accessibility of lumusmind.com:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. lumusmind.com is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of lumusmind.com. Please let us know if you encounter accessibility barriers on lumusmind.com:

We try to respond to feedback within 1 business day.

Technical specifications

Accessibility of lumusmind.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • WAI-ARIA
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of lumusmind.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for lumusmind.com:

  • User comments — Images: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days. Please use the 'report' option to point out any issues.
  • CAPTCHA — Labels: CAPTCHA fields may not have proper labels due to reliance on a third-party spam prevention service. As an alternative, please contact info@lumusmind.com if you are unable to complete a form.

Evaluation report

An evaluation report for lumusmind.com is available at: WebAIM Report

Resources

Below are some general tips for customizing your computer and browser to improve your user experience:

  • Most Internet browsers allow the user to control the size of text by using the keyboard shortcut Ctrl + or Ctrl - (Cmd + or Cmd - on Mac).
  • Many Internet browsers also allow the user to change the color scheme to improve readability through their accessibility settings.
  • Most operating systems include a built-in magnifier tool which can be used to enlarge portions of the screen.
  • Speech recognition software such as Dragon Naturally Speaking can be used to navigate web content and interact with online forms.

Closed Captioning

Most of our video content includes closed captioning. If you find video content that does not include closed captioning, please let us know.

Volume Controls

Your computer, tablet, or mobile device has built-in volume controls, and each video and audio service has additional volume controls. Try adjusting both sets of volume controls to optimize your listening experience.